MONEY BACK GUARANTEE ALL PRODUCTS ARE GUARANTEED 100% AUTHENTIC AND FRESH
We hope you will be satisfied with your purchase, but if you are dissatisfied with your purchase please review our return/refund policy listed below.
You may return an item in its original packaging with 30 days of your shipment ship date. Returned products are subject to inspection by CSC staff. All
parts, pieces, printed materials, promotional items, original invoice, e.g. gift with
purchase and any original
product packaging must be returned. Returned products may not be
altered, over 50% used, or damaged. Multiple RMA requests from the same customer are subject
to review by CSC Staff. We reserve the right to deny multiple
refunds by customers that have a habit of returning products. We will be unable to issue a refund for customers that request two consecutive refunds.
If you accidentally ordered the wrong item, we will work with you so you are satisfied(subject to restocking fee and postage will be paid by the customer)
If you purchase a product that causes skin sensitivity or irritation and it contains at least 50 percent of the product, you may return the product to us. Due to product expiration dates, returns/exchanges will only be accepted within 30 days of purchase. Shipping fees are NOT refundable. To initiate your return, you must contact us at csc@completeskincare.net . A customer care associate will respond with a return merchandise number (RMA#). This number must be on the box or the refund/return will not be processed.
Returns that do not meet the return policy criteria will not qualify
for a refund and may be returned at the customer’s expense or destroyed
upon request.
Refund eligibility is determined once your return is received and
inspected. We reserve the right to refuse a refund on any return
shipment.
We are not responsible for return packages that may be lost or
damaged in transit. We recommend that you choose a method of shipping
with tracking
and insurance.
If you purchase a product and decide to cancel the order you will be charged a restocking fee of 10%.
Clarisonic Purchases may be returned within 30 days of purchase. The returned product must include all original packaging materials. Buyer is responsible for all return shipping costs.
Once we receive the return it will be processed within 5 days of receiving the return.
*Make-up: We are very sorry but there are NO returns on ALL Make-up products if they have been opened (Jane Iredale,bareminerals,glo minerals,MAC etc.)
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